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Terms of Service

Welcome to Infatot.com (the “Site”), a UK based online store for baby products. By accessing or using the Site, you agree to be bound by these Terms of Service (“Terms”) and any additional terms and conditions that are referenced herein or that otherwise may apply to specific portions of the Site or to services that we provide.

Products and Orders

All products offered on the Site are subject to availability and we reserve the right to limit the quantity of products we supply. We will make all reasonable efforts to ensure that the information on the Site is accurate and up-to-date. However, we do not guarantee that any product or service will be available or that any information provided on the Site will be error-free.

Payment and Delivery

Prices for products are listed in British pounds (GBP) and are exclusive of taxes and shipping costs. We accept various forms of payment as indicated on the Site. Delivery times may vary and we are not responsible for any delays caused by third-party carriers.

Returns and Refunds

We accept returns only if the item is not as described, faulty, the wrong shape or colour, or the quality is not acceptable. If you wish to return an item, please contact us at admin@infatot.com within 14 days of receiving the product to initiate the return process. We will provide you with a return shipping label, and once we receive the item and it is inspected, we will issue a refund or a replacement, depending on your preference.

Please note that we do not accept returns for change of mind or for items damaged due to misuse or improper handling. Additionally, some items may be non-refundable due to hygiene or safety reasons. If this is the case, it will be clearly stated in the product description.

We reserve the right to refuse returns or to charge a restocking fee if the item is not returned in its original condition, with all packaging and accessories included. The restocking fee will be deducted from the refund amount.

By purchasing from us, you agree to our returns policy. If you have any questions or concerns, please contact us before placing your order.

User Conduct

You agree that you will not use the Site to:

  • violate any applicable laws, rules or regulations;
  • post or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable;
  • post or transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  • impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • engage in any activity that interferes with or disrupts the Site (or the servers and networks which are connected to the Site), or that otherwise may harm the Site or its users;
  • use any robot, spider, or other automatic device, process or means to access the Site for any purpose, including to monitor or copy the Site or its content;
  • use any manual process to monitor or copy the Site or its content without our prior written consent;
  • collect or store personal data about other users without their express consent;
  • solicit personal information from anyone under the age of 18;
  • use the Site in a manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site;
  • attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site, or to any of the services offered on or through the Site, by hacking, password “mining”, or any other illegitimate means;
  • upload or transmit any software, content or code that contains viruses, Trojan horses, worms, time-bombs, or any other harmful programs or elements;
  • use the Site to advertise or promote any products or services without our prior written consent;
  • engage in any conduct that restricts or inhibits any other user from using or enjoying the Site, or that could damage, disable, overburden or impair the Site or interfere with any other party’s use of the Site; or
  • assist or encourage any third party in engaging in any activity prohibited by these Terms.

Intellectual Property

The Site and its contents, including without limitation, text, graphics, logos, images, audio, video, software, code, and other intellectual property, are owned or licensed by us and are protected by copyright, trademark, and other laws. You may not use or display any trademarks or service marks owned by us without our prior written consent.

Disclaimer of Warranties

THE SITE, ITS CONTENTS, AND ANY PRODUCTS OR SERVICES OFFERED ON OR THROUGH THE SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE, ITS CONTENTS, OR ANY PRODUCTS OR SERVICES OFFERED ON OR THROUGH THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE, ITS CONTENTS, OR ANY PRODUCTS OR SERVICES OFFERED ON OR THROUGH THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR WITH THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY PRODUCTS OR SERVICES OFFERED ON OR THROUGH THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, directors, officers, employees, agents, suppliers, licensors, and service providers from and against any claims, actions, suits or proceedings, as well as any damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Site, your violation of these Terms, or your violation of any rights of any other person or entity.

Governing Law and Jurisdiction

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law. Any legal action or proceeding related to the Site or these Terms shall be brought exclusively in a court of competent jurisdiction in London, England.

Changes to the Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes to these Terms will constitute your acceptance of such changes.